Challenge:
A busy independent restaurant and bar was struggling with supplier invoices piling up. With over 150 invoices per month, multiple delivery notes going missing and supplier price changes slipping through unnoticed, the Owner had little time to track spending patterns of find alternative supplier support. Manual processing meant late payments, occasional duplicate invoices and limited visibility of true supplier debt. This had a knock on effect when it came to quarter end VAT as often suppliers were contacted for missing paperwork.
Solution with OmniPATH:
OmniPATH’s Intelligent spend Management automated the capture and reconciliation of invoices, flagged discrepancies against purchase orders and highlighted price increases. Data was centralised, giving the Owner instant visibility into amounts owed by supplier, late payment risks and available credits.
Results:
- 80% reduction in admin time spent processing invoices
- Immediate visibility of £2,500 in missed supplier credits reclaimed in first 6 months
- Negotiated new supplier terms after OmniPATH insights revealed £50k+ annual spend with one supplier
- Faster, error-free payments boosted supplier confidence and ensured uninterrupted supply chain
